1. General Questions
Q1. What services do you provide at Unique Computer System Solutions?
We offer complete laptop repair, desktop repair, MacBook repair, motherboard repair, screen replacement, data recovery, software installation, and on-site IT support in Gurgaon.
Our team handles all brands including Dell, HP, Lenovo, Asus, Acer, and Apple.
Q2. Do you offer home or office laptop repair service in Gurgaon?
Yes! We provide doorstep laptop repair services across Gurgaon.
Minor issues are fixed on-site, and major repairs come with free pickup & drop for convenience.
Q3. How quickly can you repair my laptop?
Most laptop repairs like battery change, screen replacement, heating issues, or SSD upgrades are completed within 1–3 hours.
Complex motherboard repairs take 24–48 hours depending on the issue.
2. Pricing & Diagnosis
Q4. Do you charge for checking the laptop?
No. We provide FREE basic diagnosis.
If advanced testing is needed, we inform you first—there are no hidden charges.
Q5. What is the cost of laptop repair in Gurgaon?
The price depends on the issue and parts needed.
We always provide:
✔ Transparent pricing
✔ Genuine spare parts
✔ Warranty on repairs
✔ No repair, no charge
3. Laptop Issues & Solutions
Q6. My laptop is heating or getting slow. Can you fix it?
Absolutely. Overheating and slow performance are usually caused by dust, low RAM, or cooling issues.
We provide:
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Professional cleaning
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Thermal paste replacement
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Performance optimization
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RAM/SSD upgrades
Your laptop will run much faster and cooler.
Q7. Do you replace broken or flickering laptop screens?
Yes. We replace HD / Full HD / IPS / Touch screens for all brands.
Most screen replacements are done in 30–45 minutes with warranty.
Q8. My laptop is not turning on. What could be the issue?
This can be due to:
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Motherboard fault
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Battery or charger problem
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RAM/SSD failure
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Circuit short
We provide complete no-power diagnosis and repair at an affordable price.
4. Data & Software
Q9. Will I lose my data during repair?
No. Your data is completely safe.
If there is any risk, we take a secure backup after your approval.
Q10. Do you install Windows, software, and drivers?
Yes. We offer:
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Windows 10/11 installation
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Genuine MS Office setup
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Antivirus solutions
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Driver updates
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Boot error repair
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System formatting and optimization
5. Parts & Warranty
Q11. Do you use original spare parts?
Yes, we only use original, high-quality spare parts for screens, batteries, keyboards, chargers, SSDs, and more.
Every part comes with a valid warranty.
Q12. Is there a warranty on repairs?
Yes.
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Screens: 6–12 months
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Batteries: 6–12 months
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Motherboard repair: 1–3 months
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Keyboards/Chargers: Brand warranty
6. Pickup, Drop & Payment
Q13. Do you offer free pickup and drop service in Gurgaon?
Yes. We offer free pickup & drop for major repairs in most nearby areas.
Q14. What payment methods do you accept?
We support:
✔ UPI (PhonePe, Google Pay, Paytm)
✔ Cash
✔ Bank Transfer
7. Contact & Availability
Q15. How can I contact you quickly?
You can call or WhatsApp us anytime:
📞 +91 78771 91899
Store Location:
📍 Shop No. 2, NH-8, Near Sapna Hotel, Sector 33, Gurugram
Q16. What are your business hours?
We are open Monday to Sunday, 10 AM – 8 PM.
Emergency support available on call.